I took it in to Best Buy (because I had the protection plan), and they ran diagnostics and found "42 traces" of malware/viruses, but told me that none of them were dangerous. I noticed about three months ago that it was running very slowly, startup takes an inordinate length of time, and it will just randomly hang for no apparent reason. I got it to use for college, so it's seen a lot of action and travel. I've had this laptop for about two years.
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